Contact information

If you have any questions, concerns, or require assistance with orders, shipping, or our services, please contact Zelvarenth using the information below. Our customer support team is committed to responding promptly and assisting you efficiently.

Trade Name: Zelvarenth

Customer Support Phone: +86 13868425511

Customer Support Email: support@zelvarenth.com

Physical / Mailing Address:
Room D07, 8/F, Phase 2,
Kai Tak Factory Building,
99 King Fuk street, San Po Kong, Hong Kong

Customer Support Hours: 9:00 AM – 6:00 PM (China Standard Time), Monday through Friday.

For faster assistance, please provide your order number and a brief description of your inquiry when contacting us.

We encourage customers to reach out regarding:

  • Questions about products or services
  • Order tracking and delivery updates
  • Returns, exchanges, or refunds
  • Feedback or suggestions

Zelvarenth strives to provide timely and accurate support. For urgent inquiries outside business hours, we will respond on the next business day.